Frequently Asked Questions

Here are some of the questions I often receive from new clients. If you can't find the answer you're looking for, please reach out via my contact form or email at synergisticscounselling@gmail.com.

What are the most common questions potential clients ask you before booking a session?

What issues do you help with?

I support adults navigating trauma, c-PTSD, anxiety, depression, chronic stress, relationship patterns, ADHD, and burnout. I help clients regulate their nervous system, process past experiences, and develop healthier patterns in daily life.

What is your approach to therapy?

My approach is trauma-informed and integrative. I combine EMDR, polyvagal and somatic therapies, parts work, attachment theory, and practical skills-building to support nervous system healing. I work collaboratively, at your pace, with warmth and clarity.

What can I expect in the first session?

Your first session focuses on getting to know you—your history, current challenges, and what you hope to achieve. We’ll explore your nervous system patterns and begin grounding skills so you feel supported from the start.

How many sessions will I need?

This varies for each client. Some people notice shifts within a few sessions; others engage longer to work through deeper patterns. We discuss your goals together and adjust the plan as needed.

How does EMDR therapy work?

EMDR helps your brain reprocess past experiences that are still affecting you today. Using bilateral stimulation (such as eye movements or tapping), EMDR supports the brain’s natural ability to heal, reduce distress, and shift negative beliefs.

What’s the difference between EMDR and talk therapy?

Talk therapy focuses on exploring your thoughts, emotions, and experiences through conversation. It helps you gain insight, develop coping strategies, and understand patterns in your life.

EMDR works differently. Instead of relying mostly on talking, it uses bilateral stimulation (such as eye movements, tapping, or sound) to help your brain reprocess distressing memories at a deeper, neurological level. This allows the emotional “charge” of past experiences to soften so you can respond with more clarity, regulation, and resilience.

Many clients appreciate that EMDR feels more active and targeted, especially for trauma, anxiety, and long-standing patterns that haven’t shifted through talk therapy alone.

Is it possible to do EMDR therapy online?

Yes. EMDR is highly effective online. I use secure, evidence-based virtual tools designed specifically for bilateral stimulation. Clients often find virtual EMDR comfortable and grounding in their own space.

What are your fees?

Check out the SCS Services Menu for a breakdown of prices (listed at the bottom of the page).

Sessions are offered at standard Ontario psychotherapy rates and are covered by many insurance plans under “Registered Psychotherapist.”

Do you offer direct billing?

I do not offer direct billing (unless it's Blue Cross).

Upon payment, you will receive a receipt that you can submit to your insurance company.

What is the cancellation policy?

If you cancel at least 24 hours in advance, there is no charge.

However, if you cancel with less than 24 hours of your scheduled appointment, you will be charged for the full fee of your session.

Still have questions?

Contact me today to learn more about my services and how I can help you on your journey to wellness.

I'm here to provide the support and guidance you need.